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On Thursday, the city of Columbia announced Erin Keys would step into the role of Utilities director starting on Sunday.
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The Water Utility attributed the discolored water to upgrades at the McBaine Water Treatment Plant.
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35% of customers could see significant increases in water utility rates, while 65% may see slight decreases.
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State regulators approved a 12% markup set to take effect while energy demand for cooling increases.
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The utility that serves much of Missouri has also requested to increase electric prices.
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Customer advocates say the legislation that’s already passed the Senate would add thousands to Missourians’ utility bills.
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Customer reports of missing, delayed and incorrect bills prompted the order.
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Missouri utility regulators and electricity providers say they are unclear on impacts of the “national energy emergency.”
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The state’s fees were well below the federal levels for compliance, so the federal government took over.
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For more than twenty years, when Columbia’s pipes need to be replaced, the city has rehabilitated them instead through a method scientists now say could put workers in danger.